Medcall  wishes to reassure its clients and team that we are actively monitoring the advice of WHO and MOH to help protect you and our community.

All staff working for Medcall, please note the following requirements:

  1. Please contact us if you have:
  • Been outside of New Zealand in the last 14 days
  • Family or friends staying (or been in close proximity to someone) who has recently arrived from overseas
  • Any signs of illness including fever, followed by a dry cough, and sometimes difficulty breathing
  • Anyone living in your household who has recently become ill with flu like symptoms
  1. You may be asked to complete a declaration before going on duty – any concerns with this please contact your Manager.
  2. If you are working and are concerned about any contamination risk, please discuss with the Nurse manager on duty and your Medcall manager immediately.
  3. Remember to use universal precautions at all times and follow the best practice for health professionals.

Should you have any queries please contact your Medcall manager 0800314314


Here is some aditional information: 

If you are arriving from overseas you will need to self isolate for 14 days (meaning you cannot work for us), unless you are returning from a Category 2 Pacific Nation listed here If you are planning a trip overseas please consider that you may not be able to work upon your return for a period.

If you are currently overseas please register with Safe Travel at

If you develop any symptoms such as a dry cough or fever upon your return to NZ or after contact with someone who has recently returned to NZ please register immediately with Healthline on 08003585453 and let your Manager know.

WHO advises people follow the basic principles to reduce the general risk of acute respiratory infection. These are:

  • avoid close contact with people suffering acute respiratory infections
  • wash hands frequently, especially after contact with ill people or their environment
  • avoid close contact with sick farm animals or wild animals
  • people with symptoms of acute respiratory infection should practice cough etiquette: 
    • maintain distance
    • cover coughs and sneezes with disposable tissues or clothing
    • wash hands.