Medcall is New Zealand’s leading temporary Healthcare agency and provides nurses and caregivers to clients in the Aged Care & Community Sectors throughout NZ.We are looking a talented, people-person to join our bureau team as a customer service consultant in early 2019 to help us coordinate the placement of our temporary healthcare staff into shifts requested by our clients all over New Zealand.This is a fast-paced environment that requires you to be able to respond to shift requests professionally, promptly and accurately which involves juggling emails and incoming and outgoing calls. Although it can be busy, it’s a very rewarding role as we are supporting the elderly and other vulnerable clients in the community.Healthcare is an extremely fast-growing industry so get involved now and never look back!This is Monday to Friday position based in our Anzac Ave office in central Auckland and we can offer some flexibility with the hours i.e. 8.30am to 5.00pm or 9.00am to 6.00pm.  You’ll be joining a dynamic, supportive and quirky team who know how to work hard but how to have fun doing it. This is not a clock watching role, the hours fly by and Friday seems to roll around quicker than in most roles.Previous experience in a call centre, a customer focused role or a coordination role would be beneficial but full training is provided. If you have a great telephone manner, are computer literate, can think outside the box, enjoy solving problems and enjoy a busy face paced environment we want to hear from you.Applications are open now however, this position starts in mid-January and the exact start date can be negotiated with the successful applicant. Due to an office shut down period in December, we will be unable to process or respond to applicants between 21 December 2018 and 7 January 2019 but please don’t let that deter you from putting an application in.If you’re considering a change in 2019 and one that is rewarding, fun with a few challenges then this is the job for you. New Zealand - NZ Auckland Auckland Central

Customer Service Consultant - Healthcare

  • Make a positive career change in 2019
  • Join the fast growing healthcare sector
  • A fun, fast paced environment

Medcall is New Zealand’s leading temporary Healthcare agency and provides nurses and caregivers to clients in the Aged Care & Community Sectors throughout NZ.

We are looking a talented, people-person to join our bureau team as a customer service consultant in early 2019 to help us coordinate the placement of our temporary healthcare staff into shifts requested by our clients all over New Zealand.

This is a fast-paced environment that requires you to be able to respond to shift requests professionally, promptly and accurately which involves juggling emails and incoming and outgoing calls. Although it can be busy, it’s a very rewarding role as we are supporting the elderly and other vulnerable clients in the community.

Healthcare is an extremely fast-growing industry so get involved now and never look back!

This is Monday to Friday position based in our Anzac Ave office in central Auckland and we can offer some flexibility with the hours i.e. 8.30am to 5.00pm or 9.00am to 6.00pm.  

You’ll be joining a dynamic, supportive and quirky team who know how to work hard but how to have fun doing it. This is not a clock watching role, the hours fly by and Friday seems to roll around quicker than in most roles.

Previous experience in a call centre, a customer focused role or a coordination role would be beneficial but full training is provided. If you have a great telephone manner, are computer literate, can think outside the box, enjoy solving problems and enjoy a busy face paced environment we want to hear from you.

Applications are open now however, this position starts in mid-January and the exact start date can be negotiated with the successful applicant. Due to an office shut down period in December, we will be unable to process or respond to applicants between 21 December 2018 and 7 January 2019 but please don’t let that deter you from putting an application in.

If you’re considering a change in 2019 and one that is rewarding, fun with a few challenges then this is the job for you.

 

To apply online, please click on the link below and submit your CV.

When I made the scary decision to return to nursing, I found it impossible for the DHB’s and other agencies to look at employing me.  Medcall showed faith in me. I was welcomed and made feel that I had a lot of experience to  offer their clients. I feel well supported and have been given great opportunities for further education readily available. Medcall feels like my extended family.

Ann Horner RN