Medcall is New Zealand’s leading temporary Healthcare agency and provides nurses and caregivers to clients in the Aged Care & Community Sectors throughout NZ.We are looking a talented, people-person to join our bureau team as a customer service consultant to help us coordinate the placement of our temporary healthcare staff into shifts requested by our clients all over New Zealand.This is a fast-paced environment that requires you to be able to respond to shift requests professionally, promptly and accurately which involves juggling emails with incoming and outgoing calls. Although it can be busy, it’s a very rewarding role as we are supporting the elderly and other vulnerable clients in the community.Healthcare is an extremely fast-growing industry so get involved now and never look back!This is Monday to Friday position based in our Anzac Ave office in central Auckland and the hours are 8.30am to 5.00pm. There is no on-site parking available unfortunately.You’ll be joining a dynamic, supportive and quirky team who know how to work hard but how to have fun doing it. This is not a clock watching role, the hours fly by and Friday seems to roll around quicker each week!Previous experience in a call centre, a customer-focused role, or a coordination role would be beneficial but full training is provided. If you have a great telephone manner, are computer literate, can think outside the box, enjoy solving problems and enjoy a busy face paced environment then we'll be a great for you. New Zealand - NZ Auckland Auckland Central

Customer Service Consultant - Healthcare

  • Make a positive career change in 2019
  • Join the fast growing healthcare sector
  • A fun, fast-paced working environment

Medcall is New Zealand’s leading temporary Healthcare agency and provides nurses and caregivers to clients in the Aged Care & Community Sectors throughout NZ.

We are looking a talented, people-person to join our bureau team as a customer service consultant to help us coordinate the placement of our temporary healthcare staff into shifts requested by our clients all over New Zealand.

This is a fast-paced environment that requires you to be able to respond to shift requests professionally, promptly and accurately which involves juggling emails with incoming and outgoing calls. Although it can be busy, it’s a very rewarding role as we are supporting the elderly and other vulnerable clients in the community.

Healthcare is an extremely fast-growing industry so get involved now and never look back!

This is Monday to Friday position based in our Anzac Ave office in central Auckland and the hours are 8.30am to 5.00pm. There is no on-site parking available unfortunately.

You’ll be joining a dynamic, supportive and quirky team who know how to work hard but how to have fun doing it. This is not a clock watching role, the hours fly by and Friday seems to roll around quicker each week!

Previous experience in a call centre, a customer-focused role, or a coordination role would be beneficial but full training is provided. If you have a great telephone manner, are computer literate, can think outside the box, enjoy solving problems and enjoy a busy face paced environment then we'll be a great for you.

 

To apply online, please click on the apply now link below and submit your CV.

 

Your assistance at that time was exceptional and I have recommended you all over the place.

…the BEST agency I dealt with in my urgent hunt for 24/7 care for dad – Medcall, run by a lady called Jane Clements. Her service was brilliant, and they were the only ones that could provide 24/7 care immediately, with just 2 people in dad’s house in a week.

Admittedly, dad was a tough old farmer, lived on his own for years, and hated having anyone in the house, and hated his disabled predicament after major stroke and 6 weeks in rehab, so very hard to please. We went through a few for sure, all very good, but just not dad’s “type”, and Medcall were marvellous about it.

Michelle Wright Feb 2016