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We have our ‘finger on the pulse’ (yes, bad pun) of the heatlhcare workforce and health careers – through our years of loving the industry, through our industry surveys and the fact that we have a social media strategy, and aren’t afraid to use it!

One of our clients once said he felt like a ‘letter box’ for CV’s from some agencies (not us I might add) – and we thought this really sucked. We dont care how many CV’s or jobs we have – we just get on with our job which is knowing our clients & candidates – and we mean really know them – so that we can achieve the best match.

If you checked out our collective perm team’s CV here – you will find staff who have been business owners (so oodles of commercial competence), a nurse and consultants who have had lots of success finding clinical leader jobs, healthcare management jobs and senior health jobs. We’re human too – we have mates, partners, husbands, kids, mortgages, worries, charm, wit, stress, openess and honesty!Why not give us a call to have a chat about options in the healthcare management job sector – we would be happy to share our knowledge and help!

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Supporting awesome people to consider caregiving for the elderly

As you will all probably know, there is a shortage of caregivers and nurses in the aged care sector throughout New Zealand.  If we think about the factors that impact staffing in service sectors such as aged care; NZ has low unemployment rates, immigration changes that impact our overseas workers in this sector, an ageing population (e.g. increase in demand) and the fact that caring for the elderly can be quite a ‘personal’ role.  I guess other factors that might also impact people applying to work in this sector is that many don’t know much about it – and may have ideas about what the role is like without really knowing.  I was reading on Facebook (such an interesting place for people to nut off) recently that some people thought they would hate working in aged care because it is hard work, poor pay and tough environment.  Other comments made me realise that people just don’t know much about it all.  Firstly, thanks to Kristine Bartlett and the recent equal pay settlement, wages are better for caregivers.  As of today, someone with no experience starts on $19.80/hour and if you have the relevant training you could earn $24.50/hour and these go up over the next few years in a couple of increments and training/development opportunities are available for caregivers, making this a real career option for people.  I loved shift work too when I did it, going to do groceries or be on the road when most others were not is wicked!!

Caring for the elderly is an awesome job.  I hate to use the word ‘privilege’ because it seems to be bandied around a lot and has lost some meaning, but actually caring for the elderly and being part of this sector is a kind of privilege.  The facilities and services have improved out of sight over years, and you will know driving around that a number of rest homes/hospitals these days look like and feel like resorts!  When I think of working in rest homes, I think of words like respect, fun, compassion, learning, supporting, doing my best and helping others to get the best out of their day.  I think about my own folks and how I would like them to be treated if they were living in a rest home or hospital.  I think about the stories I have been told by residents / patients and the families I have got to know through working in aged care.  I think about the awesome caregivers, nurses, managers, staff who go above and beyond to make other people’s lives better.  Seriously – it is an awesome job.

So how do we try and improve staffing in aged care?  I am not going to push any political position (you know what they say about discussing politics), and so I am just giving an opinion based on years working in this sector and loving this sector.  No doubt some of what I say might be unpopular, but I believe it to be true.  We need a whole bunch of strategies to attract people to aged care and that includes things like:

  • make sure everyone understands what the role is like
  • be proud of working in this sector
  • advertise the $$, the training and the options for people – it is what it is, lets celebrate the successes of the past few years
  • welcome people from all cultures and backgrounds – if you have the right personal attributes, compassion, a strong work ethic and live guided by integrity then I hope you think about this as a career
  • support overseas workers as caregivers and RN’s, and really help them to settle, grow and develop in this industry and NZ too

Another strategy is to go straight to NZ’ers who might not have thought about this as a profession or are wanting to work but not sure how to get involved!

MSD and Medcall are doing exactly that.  Working in partnership with each other, Medcall is going straight to people currently receiving various forms of work / income support and talking to them about caregiving.  Each person that seems keen, we are providing them with coaching, seminars, training and completing a recruitment process to really help them (and us) check that this is what they want to do.  After this part of the programme is complete, we are introducing these potential caregivers to employers and supporting them into jobs!  We have managed this employer part in a couple of different ways, but one of the best strategies was a recent ’employer expo’ held in Auckland.  Whilst this was kind of nicknames a ‘speed dating’ expo, essentially it was an awesome few hours where a number of employers got to meet super keen, super ready and super prepared people wanting to work as caregivers.  It was a fun, colourful, kind of noisy and really positive few hours, and we were delighted with the number of people who presented themselves with class and soon had job offers!

Medcall and MSD are continuing this programme around New Zealand.

This is a programme for people currently receiving specific benefits through MSD, and if you think you might be eligible/keen then get in touch with your contact at MSD.  Medcall is stoked to be part of this programme, and for me, I have really loved meeting people so keen to get into work and really energised by caregiving as an option for them!

If you want to know more then please contact Jane Clements;  jane@medcall.co.nz

https://www.tvnz.co.nz/one-news/new-zealand/more-beneficiaries-train-aged-care-workers-auckland-pilot-rolled-nationally

http://www.maoritelevision.com/news/regional/training-more-workers-aged-care-sector

08/11/2018 -

Training and professional development opportunities!! Check it out.

Clinical Updates – Care Training on line and Clinical Update newsletter May 2017 – Leigh

Home

http://clinicalupdate.co.nz

There is only a few days left to register for Holistic Approach to Mental Health.  With the large number of mental health residents in facilities, I have to say I am surprised that there are such a small number of registrations.  This is a really hot topic and so necessary to help you care for people appropriately.  This is relevant for anyone working in where people with mental health issues are found be it Medical Centres, Residential or Home Care, Public Hospital care or even midwives.  If you have any specifics that you want covered, please forward the questions to me and I will forward on to Angela Spalding.

2017 Programme

11th May             

Holistic approach to mental health with Angela Spalding, Clinical Nurse Specialist, Primary Care Liaison and Intake and assessment at Counties Manukau District Health Board.   $150 incl gst. Registrations are open http://careadvisoryservices.co.nz/clinicalupdates/mental-health-nursing.htm

 

15th June            

Understanding Mental Health disorders across the lifespan including anxiety disorders, bi-polar with Angela Spalding, Clinical Nurse Specialist, Primary Care Liaison and Intake and  assessment at Counties Manukau District Health Board.

Registrations are open  http://careadvisoryservices.co.nz/clinicalupdates/mentalhealth.htm

17th August          

Wound care with Amanda Palmer Independent Wound Care Specialist

Registrations are open http://careadvisoryservices.co.nz/clinicalupdates/wound-care-caregivers.htm

2nd November     

Stroke management with Dr Julia Slark, Senior Lecturer, University of Auckland

Registrations are open http://careadvisoryservices.co.nz/clinicalupdates/stroke-management.htm

NB:  All Clinical Updates have limited numbers.  These courses are only held in Auckland.

TRAINING VENUE: ST COLUMBA CENTRE 40 VERMONT ST PONSONBY (Plenty of free parking)

 

04/05/2017 -

Changes in H&S and employment legislation

The Health and Safety at Work Act came into affect last year, and changes have been made that affect us all. Some of the key differences for Medcall are:

  • Requirement to give workers the highest level of protection reasonably practicable against harm from hazards and risk at work
  • New duties imposed on those best able to control risks (including duties on workers)
  • Increased penalties for breach
  • Due diligence obligations on those who run businesses
  • Duties to cooperate with other duty holders

EVERYONE IS RESPONSIBLE
HSWA ensures that everyone has a role to play and makes everyone’s responsibilities clear:

  • Businesses have the primary responsibility for the health and safety of their workers and any other workers they influence or direct. They are also responsible for the health and safety of people at risk from the work of their business.
  • Officers (company directors, partners, board members, chief executives) must do due diligence to make sure the business understands and is meeting its health and safety responsibilities.
  • Workers must take reasonable care for their own health and safety and that their actions don’t adversely affect the health and safety of others.
  • Workers must also follow any reasonable health and safety instruction given to them by the business and cooperate with any reasonable business policy or procedure relating to health and safety in the workplace.
  • Other people who come into the workplace, such as visitors or customers, also have some health and safety duties to ensure that their actions don’t adversely affect the health and safety of others.

Medcall’s Health and Safety Management practices are available via the website log / portal for staff – or you can just ask for a copy.  Also the new employment agreements and our business policies are updated and available via portal or from one of your consultants.

 

Please work with us – let us know of any issues you have in the work place – be proactive and we will support you!  

29/03/2017 -

Amazing achievement Aman Prasad – Medcall nurse and H&S Rep!

Aman Prasad – Medcall’s NZQA trained H&S Rep!!  We are so proud!

Aman says “I have been given the opportunity to write few lines about myself and in particular about my passion for health and safety.

I am a registered nurse with Medcall and loving my role with this beautiful organisation who genuinely support professional development of their employees. Not so long ago, I took on the role of HEALTH & SAFETY CHAMPION. I strongly believe in “the safety of employees”. We need to be safe and protected before we are able to provide quality care to our patients.

Workplace Health and Safety is a very important yet very harsh and dry subject. Unlike ‘sexy’ topics like travel, fashion, or food, that by nature provoke positive thoughts, and convey engaging messages, H&S is often associated with negativity. I had the same mindset but it changed after I recently attended NZQA recognised Health and Safety training which was held Jet Park Hotel & Conference Centre (not to mention I was treated to a 3-course lunch and it was all paid by Medcall). I gained indepth knowledge about the role of H&S rep and how I can best support you with any H&S issues that you are or might experience in future at your temp work environment;

Medcall Health and Safety committee will soon post their member’s contact details on Medcall website and you can get hold of us anytime you like; except when most of us are sleeping at night..lol.. I strongly encourage you to flag any issues that’s affecting you or patients at your work environment. We are here to listen to you and resolve issues to the best we can.

Since I am now NZQA qualified, I can issue PINs(Provisional Improvement Notices) under Health & Safety at Work Act 2015 – i.e. “shut the building”. Of course, this my last resort and there is a process involved before we can come to this conclusion.

Always remember: “Health and safety is a serious business and can have costly consequences if ignored or fudged” – with this note, Thanks for reading. Take care and have a good day.

Your Colleague,

Aman Prasad.  RN/H&S Champ.

Jane Clements:  ” we are super proud of Aman and his achievements!!  Medcall is committed to your health and safety and we hope simply want to encourage all our team to feel confident and open if you have any h&S concerns, questions or queries and to get in touch.  Our goal is to understand, learn, improve, prevent and also be responsible and accountable about H&S and WE are all in this TOGETHER!

23/02/2017 -

Perm Team

Jane Clements

Jane Clements

Chief Executive Officer
Andi Sizer

Andi Sizer

General Manager

Your assistance at that time was exceptional and I have recommended you all over the place.

…the BEST agency I dealt with in my urgent hunt for 24/7 care for dad – Medcall, run by a lady called Jane Clements. Her service was brilliant, and they were the only ones that could provide 24/7 care immediately, with just 2 people in dad’s house in a week.

Admittedly, dad was a tough old farmer, lived on his own for years, and hated having anyone in the house, and hated his disabled predicament after major stroke and 6 weeks in rehab, so very hard to please. We went through a few for sure, all very good, but just not dad’s “type”, and Medcall were marvellous about it.

Michelle Wright Feb 2016