>

Contact Us

Please get in touch today to discuss your long or short term staffing needs.

Call or email us

Looking for Staff?

Whether you need temporary or permanent staff, we’re here to help. 

 We understand that every individual needing clinical support has unique needs, and having the right employees is crucial for providing excellent patient care. That's why we work closely with you to understand your requirements, so we can confidently send you candidates who are a perfect fit; whether temporary caregiving and nursing staff, or permanent clinical and management personnel. 

Our clients can rest easy with Medcall, knowing you have entrusted your recruitment process with industry experts. We specialize in finding staffing solutions for you, so that you can focus on what matters; providing quality patient care.  

When you work with us, you'll see we are absolutely ‘people who care’.  

 

Permanent Recruitment: 

We want to take the headache out of recruiting for you!

 Instead of overwhelming you with countless CVs, we only present candidates we wholeheartedly believe meet your specific requirements.

We personally get to know our candidates, and through our vigorous vetting process, we develop a relationship with them as well as you, to make sure they are a good fit for your team. 

We don't disappear after placing staff.

Our 3 month guarantee and after-placement support means we work closely with all parties involved to ensure everyone is satisfied. If any issues arise, we are committed to finding solutions together. 

 

Temporary Staffing: 

We want to make staffing as easy and enjoyable as possible for you.

Our comprehensive services and dedicated team ensure that your facility has access to skilled professionals when you need them. 

Advanced Client Portal

Our purpose-built Client Portal gives you greater control over the recruitment process. With this portal, you can: 

  • Load your own shift requests and review them in real time. 
  • Quickly and effectively match the right person to your roster. 
  • Indicate unique and specific needs to ensure the best fit for your facility. 

National Coverage and 24/7 Availability

We offer national staffing coverage to meet your needs, no matter where you are located. 

Our experienced Bookings Team is available 24/7 to assist with any inquiries or staffing requirements. 

Flexibility and Cost-Effectiveness

You are only charged for the hours worked, providing a cost-effective solution for temporary staffing. 

Free cancellation up to 2 hours before the shift start time allows for greater flexibility. 

Quality Assurance and Professional Standards

We have a robust recruitment and selection policy to ensure experienced, qualified, and vetted staff. 

As members of the Recruitment, Consulting & Staffing Association (RSCA), we stay up-to-date with best practices and industry standards. 

Our Quality Assurance program ensures continuous improvement through ongoing feedback and a structured incident management process. 

Training and Competency

We provide supported training pathways for our staff, including online modules and compulsory induction for all employees. 

Innovation and Technology

Our investment in technology includes a custom-built rostering system, a mobile staff app, and a daily pay option. 

Dedicated Client Services 

A dedicated client services manager will oversee the onboarding process for new clients. 

This manager will be your go-to person for any queries, concerns, or feedback, ensuring a seamless experience with our services. 

What Clients and Candidates are Saying

I first was introduced to Medcall back in 2005 when a bubbly (then) Shirley Reynolds came bouncing into my office with a basket of goodies (nothing changed there!). For 14 years, I have been involved with Medcall, the comradery that I have built up with Shirley, Claudia and the team has ensured that Medcall understood our care home needs, to place the right Carestaff and Registered Nurses into our Carehome. I have also had the privilege of hiring numerous Medcall staff–having them work with the team and residents was a wonderful opportunity to see how that staff member could fit in with our culture. As we see our bureau staff as part of our team, we offer Medcall staff to attend our site trainings and these have always been taken up e.g. manual handling After 18 years in the Aged Care Sector, I honestly can say the team at Medcall are "People who care”
S.O - Care Manager -
Just wanted to pass on once again our appreciation for your support and assistance throughout our recruitment process - you really came through with the goods and we're very pleased with [candidate]! Thank you also for the wonderful cake --- what a great idea, and very well received by [candidate]....and the rest of the team :-)
- General Manager - Healthcare Sales
Dealing with Andi at Medcall was seamless. We had a hard to fill position that was vacant for some time and Andi was able to source and place an excellent candidate in this role. [The candidate] is amazing, not only does she have the right skillset, but has the right personality that just fits effortlessly within our team, a fantastic appointment! Thank you Andi.
- Contracts Manager - Allied Health
Andi at Medcall went out of her way to really understand our organisational values and requirements for the role we wished to fill. The team at Medcall were proactive in their approach and very responsive to our needs. They found us a great Manager and continued to check in with both she and I to ensure that the appointment was working as planned. I would use Medcall again if the need arose.
K.R - Manager - Residential Care